In the unlikely event, she doesn’t say “yes,” you can return your ring back to us – no questions asked.
Rings must be returned within 60 days from the ring’s shipment date. Any rings bought from Blumlux.com or our boutique must be returned to Blumlux. Returns will not be accepted at our retail partners.
All returns must be accompanied by original receipt.
Our “Yes!” refund policy is void if any of the following conditions are met:
- Ring has been worn
- Ring is damaged
- Ring has been resized
- Setting head has been changed
- Ring design has been altered
- Custom Engraving
Diamond Price Guaranteed
Our price match guarantee gives you the confidence that you are receiving the best possible price for your diamond. If you find a comparable diamond at a lower price, BLUMLUX will match that price, or refund you the difference within 30 days of purchase. Since diamond qualities and grades can vary, we require that the diamond offered by the competitor have a certified GIA, AGSL, or EGL certificate. Diamonds will be compared by the 4C’s: Cut, Color, Clarity, and Carat Weight, and may include Fluorescence, symmetry & polish.
The price guarantee is subject to the following conditions:
- Price guarantee is only valid within 30 days of purchase. If you find a comparable diamond at a cheaper price before your purchase, please contact us before you buy.
- An original, valid receipt is required.
- You must supply a link or a copy of the competitor’s publication.
- You or the competitor must be able to supply a certified a GIA, AGSL, or EGL grading report for the diamond offer. The reports cannot be more than two years old.
- The competitor’s deal must be offered to the general public. It cannot be a special discount.
- The competitor’s diamond must be in stock.
- Going-out-of-business, liquidation, or clearance sales are not eligible.
- The competitor must be a valid diamond business.
- Pawn shops, auctions, estate sales, personal sales, or auction websites are not eligible.
- The price must be in effect at the time of your Blumlux purchase, and/or at the time when a customer applies for a refund. Expired deals are not eligible.
- The competitor’s diamond must be of the same grade in color, cut, clarity, carat weight, fluorescence, polish & symmetry. It is Blumlux’s sole discretion to decide if the competitors diamond is comparable.
- Blumlux reserves the right to verify any and all information on the competitor’s offer.
- Must be center diamond.
- Diamond must be at least 0.50 carat.
- Not eligible for diamonds over $30,000.00.
- Maximum refund is $3,000.00.
As your marriage grows, so does the value of you Blumlux engagement. At any time you may trade in your Blumlux ring for any other Blumlux product that is at least twice the price of your original purchase.
The 110% Value is subject to the following conditions.
- An original, valid receipt is required.
- Only valid for rings purchased through Blumlux.com or at the Blumlux Boutique.
- Trade-ins must be done through blumlux.com or at the Blumlux Boutique.
- Center diamond must be at least 0.50 carat.
- Not eligible for diamond rings over $30,000.00.
- The diamond must be in original condition. Any damage to the diamond may disqualify the trade in.
We stand behind our quality. All Blumlux engagement rings and wedding bands are backed by our lifetime warranty on any manufacturing defects. If your purchase has been found to have a manufacturing defect, Blumlux will repair or replace the item free of charge.
The lifetime warranty is subject to the following conditions:
- Does not include defects from normal wear, including plating wearing off, scratches/scuffs, damage due to negligence or accidents, chips in diamond.
- Blumlux reserves the right to determine whether the problem is due to a manufacturing defect or a result of normal wear & tear.
- If an item is found to have a manufacturing defect, Blumlux will repair or replace the ring at the sole discretion of Blumlux.
- The warranty may be void if a Blumlux ring setting, mount, or design is altered by an unauthorized third party.
Lifetime Cleaning & Inspection
We are glad to provide complimentary cleaning and inspection on all Blumlux engagement rings and wedding bands for life! Simply bring in our ship your item to our Blumlux boutique.
All Blumlux diamonds are guaranteed conflict-free. In congruence with the global diamond industry, the United States, & United Nations, Blumlux has a 0 tolerance regarding conflict stones. Additionally, President Bush signed the Clean Diamond Trade Act in 2003 that requires all diamonds imported in the U.S. or exported out of the U.S. to have a Kimberly Process Certificate. The Kimberly Process tracks the entire mining process to ensure diamonds are conflict-free.
If you’re buying a Pure Grown Diamond, you don’t need to worry about this. If you’re buying an Earth-mined diamond, Blumlux only works with the largest and respected diamond suppliers in the country who also share our beliefs and abide by the Kimberly Process. If any of our suppliers are found to be selling conflict diamonds at any time – we will terminate our relationship with them. Today, 99% of diamonds are conflict-free. To learn more, you may visit diamondfacts.org.